Category Archives: Quality of life

Questions and some answers

Questions and some answers

Yesterday a client called looking for an appointment. When we suggested that he could come in today, and we inquired if his wife was planning on coming with him, he took offense at the suggestion. We explained why his wife should attend. We cited three key reasons 1) she is most aware of any hearing problems he might be suffering with 2) out of concern, she would want to know first hand about any potential hearing loss, and finally we stressed that usually both parties like to talk over financial matters together. After much arguing from the client, he finally agreed to ask his wife to come in with him.

Another client called yesterday also looking for an appointment. He had no problem arranging the appointment with his wife to accompany him. However, he kept repeatedly asking the “how much” question. Finally after asking several times, we heard his wife yelling to him, to stop asking.. It is very hard to know his life style, his  needs, his degree of hearing loss, and his  dexterity over the phone.All of these factors plus many others go into evaluating a persons need for hearing aids. Apparently the wife was used to this behavior from him, and had to take control.

I bring these instances to your attention to stress there are many factors in making a decision to even having your hearing tested. Many factors have to be considered,and it can not be done over the telephone. The purpose of you calling the office is to make sure you feel comfortable with the staff, and to set up the appointment. At the appointment when we have a hearing test in front of us we can then offer you an explanation of what you hear and what you don’t hear. And based upon the information we obtain, we then begin the process of making recommendations.

The first gentleman did come in with his wife. It was a great appointment. WE got to know one another a bit, I was able to get some history and found out the areas of concern about his hearing. When we were done, and I put on a trial set of hearing aids,  the wife went down the hall and was able to talk to and get responses from her husband. When she returned, her mind was made up, and she told her husband they were taking them.

The second appointment also showed up as a team. This was a bit more difficult, the husband wanting to know price before anything and the wife asking lots of questions as well. Finally after getting a better picture with his hearing results in front of me I began to explain why he couldn’t always understand his wife. I also pointed out why he was having problems understanding others. This immediately softened both of them. Once they understood the why’s, now they were asking me to solve their problems. When I showed them possible solutions, money was no longer a concern. They did settle for a mid level moderately priced set of hearing aids.

The point in both cases is you never know. People have all sorts of objections to getting hearing aids. Sometimes they make excuses  to put off doing the right thing.Sometimes they need more information, sometimes they need to hear what they have been missing. But given the right information, and having it explained in a friendly manner, without any pressure to “sell”, most people will do what is right and what is necessary.

Your in better hearing.



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NIHSeniorHealth: Hearing Loss – What is Hearing Loss?

NIHSeniorHealth: Hearing Loss – What is Hearing Loss?.


Protected: Hearing Loss and Aging – Ladue News: Health-wellness: health, seniors, hearing loss, presbycusis, noise

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Comments on post about hearing aid usage in nursing homes.

It is shameful that as our hearing continues to deteriorate  we choose not to participate in conversations or any type of communications. Often it is the result of waiting far to long to address our hearing loss. As we tell everyone, it is never to early to address hearing loss. Not only are our faculties better to learn to adapt to better hearing, but we gain the ability to have conversation and be part of life. As we know, better hearing results in a far better quality of life. We all know people who have waited far to long. Think how we feel when we encounter these people who stare into space, essentially having no contact with anyone. Unable to hear even the simplest  utterance of hello.

If you are diagnosed with hearing loss don’t become one of these people. Don’t wait until it become more and more difficult to “restore” some usage of your hearing ability. There are loved ones who want to communicate with you, there are people who care for you and people who want you to enjoy to the maximum your quality of living.


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Why hearing loss in care homes should not be tolerated – 1/4/2013 – Community Care

Why hearing loss in care homes should not be tolerated – 1/4/2013 – Community Care.


Hearing Aid technology

A belated happy new year to all! May it bring you all health, wealth and happiness for the next 365 days and beyond.

There are some specials we would like to make you aware of , offered by And How Hearing for the month of January. From now until the end of the month we offer Free hearing evaluations. Appointments are necessary, so call us at 203-754-2200.

Anyone purchasing a Siemens hearing system during the month will receive absolutely free a battery re-charger, with a retail value of $300. Just like your cell phone where you recharge the battery every night, hearing aids now work the same way. Plug them in after wearing them all day, recharge the battery for approximately 7 hours overnight and you get about 14-15 hours on the charge. They are very convenient, a time saver, and in the long run will save you money over regular hearing batteries. And for those with clumsy fingers like me, no more picking up batteries off the floor.

Finally, if you are curious what the new technology is all about we are offering you the opportunity to try hearing aids at no risk. We tell you all the time how technology has improved, but don’t take our word for it. We want you to try the hearing aids in your everyday situations. See if they do not help you with better understanding of conversations, hear that the TV isn’t as loud, and experience what hundreds of others just like have already found out. Hearing aids can improve your quality of life.

Among some of the other improvements with today’s technology is the ability to answer and hear your blue tooth telephone right through your hearing aids. It’s as simple as pushing a button, and through blue tooth streaming the conversation comes to you in stereo. You get to hear using both ears, making it much easier to hear on the phone.

Also your television can also  be streamed to the hearing aids. Now you can listen at normal levels, again using 2 ears at the same time. No longer hear the complaints that the television is to loud.

We are here  to help you hear better. Ask us questions, find out whats available and  what you are and are not hearing. Again, it is all about better living and better quality of live because you hear better . That is our only goal, to help you to hear better.

Remember we are offering free hearing evaluations for the month of January.  We would be more than happy to explain the many technological improvements available in today’s hearing aids.

We can also take care of your existing hearing aids. We repair all makes and models, we service all makes and models, we sell hearing aid batteries, we do hearing testing and evaluations, and we make custom ear molds. And sometimes our jokes are actually funny….

Better hearing is better living……. We look forward to meeting you shortly.







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Quality of Live is Drastically improved.

This is a follow up on the 86 year old woman, who was fit for hearing aids about 2 weeks ago. Read the post about her 1st experiences in my office.

Today she was in the office for minor tweaking of her new hearing aids. Naturally in the course of conversation I was curious how and where she noticed an improvement in her everyday life.

Among her many positive comments, I heard thing like, ” it is amazing to be able to talk to people and actually understand”. She made comments about how she enjoyed her group bingo sessions, and how chat around the table with her long time friends was much more enjoyable.

Her daughter Linda serving as driver and supporter was equally  impressed with mom’s new found hearing ability. For those who didn’t read the previous blog, when Linda came with her mom for the initial fitting she was in tears. Both she and her daughter were able to actually carry on a conversation with mom  for the first time in years.

At the original fitting, the first comment Linda heard  after the hearing aids were adjusted in her mom’s ear, was “Linda you are the best daughter ever and”I love you”. Lucille continues to  be amazed every day about what she is hearing. She is adapting quite well to  using the hearing aids, and has no problems with the recharger, nor with putting them into her ears. She does report her hands do get stiff every once in a while, but overall she is adjusting very  well.

The bottom line is Lucille continues to express remorse for not doing something sooner in life. Her happiness shows on her face as her eyes sparkle. Her family is overjoyed about carrying on a two way conversation, and having her part of their lives once again.

Only a few days before Christmas I once again get to experience how better hearing is indeed better living.  I experience how people smile, how much joy they get from being part of family again, how they feel, look and act like there is  a whole new world out there.

Live life to its fullest………


Today she was in for some minor adjustments


Posted by on 12/21/2012 in Quality of life


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